At Pride Jewels By Payal, we are committed to providing our customers with a smooth and reliable shopping experience. Our Shipping and Delivery Policy outlines the process for shipping your orders, estimated delivery times, and additional details to ensure transparency.

1. Order Processing Time

All orders are processed within 1-2 business days after the payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Time

Once your order is processed, we strive to ship it as quickly as possible. We aim to deliver all orders within 7 days from the date of order confirmation. Please note that shipping times may vary based on your location, the availability of the product, and third-party courier services.

3. Shipping Methods and Charges

We offer reliable shipping services through third-party courier partners. Shipping charges are calculated based on the delivery address and the weight of your order. You will be notified of the shipping costs before confirming your purchase during the checkout process.

4. Shipping Address

Please ensure that the shipping address you provide is accurate and complete to avoid delays or delivery issues. We are not responsible for delays or undelivered orders due to incorrect or incomplete address information provided by the customer.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email or SMS (if applicable). You can use this tracking number to check the status of your delivery through our courier partner’s tracking system.

6. Delayed Deliveries

While we strive to ensure timely delivery, please note that delivery times may vary due to circumstances beyond our control, such as weather conditions, courier delays, or other unforeseen factors. If there is a significant delay, we will notify you of the revised delivery date.

7. Shipping Restrictions

Currently, we ship orders to [list of regions/countries you ship to]. If you are located outside our shipping areas, please contact us to inquire about possible shipping options.

8. Damaged or Lost Shipments

In the event that your order is lost or damaged during shipping, please contact us within 7 days of receiving your package. We will work with our shipping partners to resolve the issue and may offer a replacement or other suitable solution, depending on the circumstances.

9. Customer Responsibility

It is your responsibility to check your order upon delivery to ensure the items are in good condition. Any issues such as incorrect items, damages, or discrepancies should be reported to us immediately.

10. Contact Us

If you have any questions about our shipping and delivery process or need assistance with your order, feel free to reach out to us at:

Pride Jewels By Payal
pridejewelsbypayal@gmail.com
9999676475